Shipping and Returns
All orders aim to be processed, packaged and shipped out within one to three business days.
All customised orders will take 2-3 weeks to create depending on your order. You will receive an email once your customised item is ready to be posted.
All items are dispatched with Royal Mail unless stated otherwise at checkout.
Estimated delivery times;
UK first class - 2-3 business days
UK second class - 3-5 business days
Delays can occur at any time.
I am happy to offer an exchange on all items. Herbal teas and oils cannot be exchanged once opened. For exchanges, please get in touch within 14 days of your purchase.
Buyer is responsible for return postage.
Refunds can be offered only if the item is faulty or damaged and proof will need to be shown. Please contact me within 7 days of receiving your item for this to be resolved and processed.